Cancellation & Refund Policy – TridaSkills

At TridaSkills, customer satisfaction is our top priority. We take utmost care in delivering premium-quality sarees to our customers. Please read our Cancellation & Refund Policy carefully before making a purchase.

Order Cancellation

• Orders can be cancelled within 24 hours of placing the order or before the order is shipped, whichever is earlier.

• Once the order is shipped, cancellation requests will not be accepted.

• To cancel an order, please contact our customer support with your order ID.

Return Policy

• Returns are accepted only if the product is damaged, defective, or incorrect.

• Customers must raise a return request within 48 hours of delivery along with clear images or videos of the product.

• Products must be unused, unwashed, and in original condition with all tags and packaging intact.

• Customized or discounted products are not eligible for return.

Refund Policy

• Once the returned product is received and inspected, the refund will be processed.

• Refunds will be credited to the original mode of payment within 7–10 business days.

• Shipping charges (if any) are non-refundable, unless the issue is from our side.

Exchange Policy

• Exchanges are allowed only for damaged or incorrect products, subject to stock availability.

• If the requested product is unavailable, a refund will be issued as per our refund policy.

Non-Refundable Items

• Sarees purchased during sale or clearance offers

• Products damaged due to improper handling by the customer

• Customized or made-to-order sarees

Contact Us

For cancellation, return, or refund-related queries, please reach out to us at:
tridaskills@gmail.com
Customer Support Hours: Monday to Saturday, 10 AM – 6 PM